At Dominic DIY, we are committed to delivering your creative products safely and on time. This Shipping Policy outlines the terms and procedures for shipping orders placed on our website.
1. Order Processing
- All orders are processed within 1-3 business days after confirmation.
- Since we operate on a cash on delivery basis, no online payment is required before shipping.
- You will receive a confirmation email with order details once your order is processed.
2. Shipping Locations
- Dominic DIY ships worldwide.
- Delivery times may vary depending on your location and local customs processes.
3. Delivery Time
- Estimated delivery time is typically 7-15 business days for international orders and 3-7 business days for domestic orders.
- Delivery times are estimates and are not guaranteed due to factors outside our control, such as carrier delays or customs clearance.
4. Shipping Charges
- Shipping charges may vary based on your location and the size or weight of your order.
- Shipping costs, if any, will be displayed during the checkout process.
5. Order Tracking
- Once your order has been shipped, you will receive a tracking number and details via email.
- You can use the tracking information to monitor the status of your shipment.
6. Damaged or Lost Shipments
- Inspect your order upon delivery. If your package is damaged or incomplete, do not accept the delivery, and contact us immediately at [email protected].
- Dominic DIY is not responsible for delays or issues caused by the shipping carrier, customs, or incorrect delivery addresses.
7. Contact Information
For any questions or concerns regarding shipping, please reach out to our support team:
Email: [email protected]